Workplace Communications for Engineering Technicians and Technologists: An Oral Communications Text (Rigby, David W. Wordworks.)

For courses in Oral Communication. Studies reveal that 80% or more of work-related communication in trade and industrial settings is handled in conversation. Designed to help students identify and improve in-service oral communication skills, this manual explores the complexities and realities of communication in the workplace and the often subtle difficulties that may not be apparent.