The Art of Software Support

Author:	Francoise Tourniaire, Richard Farrell
ISBN:	0135694507 , 9780135694503
Publisher:	Prentice Hall PTR
Date:	1996-11-08
List Price:	~~$31.40~~
Price:	$25.12 Buy it On Amazon.com
You Save:	$6.28 (20%)

You can find the book in these categories:

US Books > Business & Investing > Industries & Professions > MIS

Product Description：

Discusses the design and operation of support centers and help desks. Provides time-and-moneysavings tools you can use right now. DLC: Software support.

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