The Five Pillars of TQM: How to Make Total Quality Management Work for You

Author:	Bill Creech
ISBN:	0452271029 , 9780452271029
Publisher:	Plume
Date:	1995-12-01
List Price:	~~$22.00~~
Price:	$14.96 Buy it On Amazon.com
You Save:	$7.04 (32%)

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You can find the book in these categories:

US Books > Business & Investing > Management & Leadership > Management Science

Product Description：

One of the foremost educators of the Total Quality Management (TQM) technique looks at TQM's fundamental principles and their implementation, explaining how anyone can introduce the Five Pillars of TQM into every aspect of an organization. Filled with engaging and enlightening stories, the book explores 19 major companies which have achieved TQM success.

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