Performance Based Evaluation: Tools and Techniques to Measure the Impact of Training

If you are an experienced trainer, an instructional designer, a specialist in performance improvement, or a manager responsible for learning and performance, Performance-Based Evaluation . . . offers you the proven tools and information to evaluate programs and people performance. Filled with real-world examples, this practical resource will help you to determine what to do and (just as important) what not to do.
Performance-Based Evaluation contains a wealth of information including:
* Suggestions on how to measure both hard and soft skills
* Guidance on measuring required and mandated programs
* Ideas for measuring elective training and employee relations programs
* Procedures for comparing different delivery systems
* Information on how to sample people and documents
* Tips for both collecting data and information on analyzing data using descriptive and inferential statistics
In addition, the book includes a CD-ROM with customizable and reproducible job aids, charts, and exercises.