Managing Workplace Negativity

Workplace negativity may seem like an intangible problem -- but it has very tangible consequences for the companies it afflicts. In fact, the Bureau of Labor Statistics estimates that U.S. companies lose $3 billion a year to the effects of negative attitudes and behaviors at work. Managing Workplace Negativity gives managers, team leaders, trainers, and other human resources professionals much-needed help in treating the negativity bug. It will help readers: Identify the 14 types of negative individuals, from the "not-my-jobber" to the "rumor monger" -- Confront their own negativity -- Recognize negativity "trigger points" -- Overcome entrenched, ongoing negativity -- Deal with group or company-wide negativity problems -- Create a positive environment that enhances morale and productivity.