Danger in the Comfort Zone: From Boardroom to Mailroom -- How to Break the Entitlement Habit That's Killing American Business

Are Americans too comfortable to do their jobs? Consultant, clinical psychologist and bestselling author Judith Bardwick takes a look at corporate complacency, examining the phenomenon of entitlement--people preoccupied with their rewards rather than their responsibilites. Bardwick offers ways in which organizations can get onto the active "earning curve" track. Graphs.