Lean Office Demystified

Lean Office Demystified conveys the proven success of the Toyota Production System for administrative processes. The forms, graphs, illustrations, and worksheets are organized in a step-by-step manner in which anyone can apply these principles to the office. Each phase also includes a Readiness Guide that ensures you are ready to proceed to the next level. This book provides the complete blueprint, from start to finish, for planning and implementing your administrative improvements while maximizing employee performance. The Lean tools are defined relative to examples from manufacturing front offices, healthcare and its associated clinics and labs, as well as the financial services industry. This book provides all the necessary tools for you to achieve a Lean Office.