Making Diversity Work: 7 Steps for Defeating Bias in the Workplace

Step-by-step strategies to make your business more competitive and productive.

Workplaces are more diverse than ever, and studies show that this diversity contributes to innovative ideas and novel approaches to decision-making. A diverse workplace also makes for stronger business relationships with customers and vendors, and offers opportunities for lucrative interactions with businesses around the globe.

However, when bias exists, the benefit of a diverse workforce lies dormant.

Drawing from research and nearly 30 years of experience in the field, diversity expert Dr. Sondra Thiederman provides executives and managers with step-by-step strategies for minimizing conscious and unconscious bias and maximizing the ability to manage diversity effectively.

Now updated and revised, the new edition of Making Diversity Work includes real workplace examples, practical applications, and exercises designed to guide you and your team on a journey of self-discovery, behavior change, and, ultimately, healing.

Learn to:

Maximize positive change and productivity in the workplace

Identify and defeat conscious and unconscious bias

Overcome diversity-related conflict and tension

Design and implement behavior change that reduces biased thinking

Immediately apply the material in the workplace and training room

Sondra Thiederman, PhD, is one of the nation's leading experts on workplace diversity, cross-cultural business, and bias reduction. The author of four books and the holder of a doctorate from UCLA in cross-cultural studies, she is a sought-after speaker who brings almost 30 years experience to help professionals in a variety of fields effectively navigate our increasingly diverse workplaces. She has been featured in the Wall Street Journal, the New York Times, the Los Angeles Times, and USA Today.