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Measuring Customer Satisfaction (A Fifty-Minute Series Book)
Author:
Richard F. Gerson
ISBN:
1560521783 , 9781560521785
Publisher:
Crisp Learning
Date:
1993-08
List Price:
$13.95
Price:
Buy it On Amazon.com
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Content:
You can find the book in these categories:
US Books
>
Business & Investing
>
Industries & Professions
>
Customer Service
Product Description:
Proven techniques and methods to evaluate and improve customer satisfaction.
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