Adult Telephone Protocols: Office Version

This powerful decision-support tool helps busy family practice and internal medicine offices handle a wide array of adult phone inquiries. It guides triagers through each call with the same step-by-step algorithmic organization and ease-of-use features as its companion resource-Pediatric Telephone Protocols. Time-saving, care-enhancing features include highlighted triage assessment questions, practical home care advice, a handy User's Guide, over-the-counter medication advice, a quality improvement checklist, reproducible telephone log sheets, and more.