Deep Smarts: How to Cultivate and Transfer Enduring Business Wisdom

The asset most valuable to your company's future is lost every time an employee leaves the firm. This asset is more than knowledge, and it is more than intelligence - it is "deep smarts": the tacit "know-how" and expertise that comes only from years of hands-on experience. This book focuses on how to cultivate and harness deep smarts so that it stays in the firm, even if your employees don't.