Managing Health Services Organizations and Systems

Articulate and readable, this widely acclaimed, widely used text examines virtually every aspect of health services management, with an emphasis on the increasingly prevalent systems structure in U.S. health care.

A true gold standard, this text is used in colleges and universities nationwide to teach students how to tackle the challenging issues facing today s health services managers, and to provide comprehensive coverage of the conceptual frameworks for managing the organization and delivery of health services. Hundreds of thought-provoking discussion questions and nearly 80 intriguing case studies let students apply what they learn about the following contemporary issues and more: health system dynamics; administrative and biomedical ethics; legal issues; influential management theories, including emotional intelligence and competencies; implications of technology changes; managed care and alternate delivery mechanisms; and nontraditional and alternative medicine